Last updated October 23, 2026

Text message alerts

MorshedWorx Voice Alerts is the text-message program run by MorshedWorx for businesses that use MorshedWorx Voice, our AI phone receptionist. When a business owner or team member turns it on, we text them about the calls their receptionist answers: call summaries, urgent-call alerts, appointment notices and one-time sign-in codes. We never send marketing or promotional texts through this program, and we never text the callers.

Who can opt in

Only people with a MorshedWorx Voice account (business owners and the team members they invite). Text alerts are off by default. Nobody gets alerts unless they turn them on themselves, for their own mobile number, as shown below. A business owner cannot sign up anyone else’s number: a team member who wants texts must be invited to the account and opt in for themselves in My profile.

How you opt in

1. During setup. After buying a plan, the owner signs in and runs the setup wizard at voice.morshedworx.com/app/setup. On the step “Emergencies and when to get you”, they enter their mobile number and can tick this box. It is never pre-checked:

Screenshot of the setup wizard step Emergencies and when to get you, showing the owner's mobile number and an unchecked box: Text (to the number above), with the full consent wording
Screenshot of the live setup wizard (step 4, Emergencies and when to get you). Sample business and number. The Text box is unchecked until the owner ticks it.
The exact wording next to the box

2. In My profile. Any account user can go to My profile, add their mobile number, confirm it with a one-time code we text to it, and then tick “Text me” under My call alerts. The box only becomes available after the number is confirmed, and it is never pre-checked:

Screenshot of My profile, Mobile card, showing the number (207) 555-0100 marked Confirmed after a one-time code
Step 1 in My profile: the mobile number is confirmed with a one-time code sent to it.
Screenshot of My profile, My call alerts card, with an unchecked box Text me (207) 555-0100 and the full consent wording
Step 2 in My profile: My call alerts. The Text me box is unchecked until the person ticks it and clicks Save.
The exact wording next to the box

Screenshots are from the live product with a sample business and the number replaced by (207) 555-0100. Every opt-in is saved with the date, time and the account user who made it. Turning alerts off in the same place, or replying STOP, ends them right away.

What we send

  • A short summary after each call your receptionist answers (or only important calls, if you choose).
  • Urgent-call alerts, bookings and callback requests.
  • One-time sign-in and phone-confirmation codes.

Examples:

  • MorshedWorx Voice: 📝 Quote request: Dana R. (207) 555-0143 Needs: water heater replacement Caller's heater is leaking and she wants a price this week. voice.morshedworx.com/app/calls/c_1842 Reply STOP to opt out
  • MorshedWorx Voice: 📅 Booked: Mike T. (207) 555-0188 Booked Thu, Oct 30, 10:00 AM at 14 Elm St voice.morshedworx.com/app/calls/c_1843 Reply STOP to opt out
  • MorshedWorx Voice: Urgent callback: (207) 555-0101 says water is coming through the ceiling. Please call back now. Reply STOP to opt out

How often

Message frequency varies with your call volume. Message and data rates may apply.

How to stop or get help

Reply STOP to any message to stop all texts. You’ll get one message confirming you’ve been unsubscribed, and nothing after that. Reply START to opt back in. Reply HELP for help, or email chat@morshedworx.com. You can also turn text alerts off any time in My profile. Carriers are not liable for delayed or undelivered messages.

Your phone number and privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with or sold to any third party. We use your number only to send the messages you agreed to. Read the full Privacy Policy and the text message section of our Terms of Service.

Contact

MorshedWorx · chat@morshedworx.com · voice.morshedworx.com